Welcome to XS Stock Shop! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing, browsing, or making purchases from xmassuppliesstore.com (“the Website”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Website.

2. User Obligations and Responsibilities

Account Registration

While you can browse our site without registration, creating an account may be required for certain features. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

Prohibited Activities

You agree not to:

  • Use the Website for any illegal purpose or in violation of any laws
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Website
  • Use any automated means to access the Website without our permission

3. Products and Services Description

XS Stock Shop specializes in bringing magic to families, collectors, and holiday enthusiasts with our carefully curated selection of:

  • Toys and games for all ages
  • Christmas decorations and festive apparel
  • Collectibles and limited edition items
  • Activity and story books
  • Arts and crafts supplies
  • Fancy dress and role play items

Product Availability: All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time without notice.

Product Descriptions: We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.

4. Order and Payment Terms

Order Processing

All orders are subject to acceptance and availability. We process orders within 1-2 business days after payment confirmation.

Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect orders that have already been confirmed.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping

We ship globally, excluding some Asian countries and remote locations. Our shipping options include:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipping
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipping

Delivery Times: Delivery times are estimates and not guaranteed. Factors such as customs processing, weather conditions, and carrier delays may affect actual delivery times.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. Please refer to our detailed Shipping & Returns Policy for complete information.

Key Return Policy Points:

  • Return Window: 15 days from delivery date
  • Condition: Items must be new, unused, in original packaging with tags attached
  • Refund Processing: 3-5 business days after we receive your return
  • Original Shipping: Not refundable
  • Return Shipping: Customer’s responsibility (unless our error)

Non-Returnable Items

For health, safety, and seasonal reasons, the following cannot be returned:

  • Opened or used Face Paints & Makeup
  • Advent Calendars (due to their time-sensitive nature)
  • Opened Commercial Christmas Decorations
  • Christmas Jumpers with removed tags or signs of wear
  • Opened Activity & Story Books
  • Personalized or custom-made items
  • Any item showing signs of use or wear

6. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of XS Stock Shop or our content suppliers and is protected by international copyright laws.

The XS Stock Shop name and logo are trademarks of our company. You may not use our trademarks without our prior written permission.

You may access and use the content on our Website for personal, non-commercial purposes. Any other use, including reproduction, modification, distribution, or republication, without our prior written consent is strictly prohibited.

7. Limitation of Liability

XS Stock Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use the Website
  • Any unauthorized access to or alteration of your transmissions or data
  • Any statements or conduct of any third party on the Website
  • Any other matter relating to the Website

Our total liability to you for all claims arising from or related to the Website or these Terms shall not exceed the amount you paid to us for products purchased through the Website in the six months preceding the claim.

Force Majeure: We shall not be held responsible for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, government regulations, natural disasters, labor conditions, or power failures.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of the Website shall be resolved through friendly negotiations. If we cannot resolve a dispute amicably, you agree to submit to the exclusive jurisdiction of the courts located in Chicago, Illinois.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes indicates your acceptance of the modified terms.

We encourage you to review these Terms periodically for any updates.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: XS Stock Shop, 642 John Calvin Drive, Chicago, US 60605

Last updated: [Current Date]

Thank you for shopping with XS Stock Shop. We appreciate your business and are committed to making your experience magical!